![]() ![]() Step 6: Select Unlimited under Data Limit and click on Save. Step 5: Click Enter Limit at the top-left corner. Step 3: Click on Advanced Network Settings. Step 2: Select Network and Internet from the left menu. Step 1: Click the Start icon on your Windows PC, type Settings, and press Enter to open the Settings app. Here’s how you can check and remove the data limit on the Wi-Fi network connected to your Windows 11 PC. Step 6: Open Canva app on your Mac and check if the problem is solved. Step 5: Click on Done and close the window. Step 4: Click the toggle next to Low Data Mode to disable the feature. Step 3: Click on Details next to the connected Wi-Fi name. Step 2: Click on Wi-Fi from the left menu. Step 1: Press Command + Spacebar keyboard shortcut to open Spotlight Search, type System Settings, and press Return. Step 6: After that, close the Settings app and open Canva to check if the problem is solved. Step 5: Tap Network Usage and check if it has been set to Detect Automatically. Step 4: Tap the Settings icon next to your connected Wi-Fi network name. Step 1: Open the Settings app on your Android phone. Step 5: Close the Settings app and open Canva to check if the problem is solved. Step 4: Tap the toggle next to Low Data Mode to disable the feature. Step 3: Tap the ‘i’ icon next to your connected Wi-Fi network. Step 1: Open the Settings app on your iPhone. If you are still unable to download images, videos, PDF or other designs from Canva even after connecting to a Wi-Fi network, we suggest checking if Low Data Mode has been disabled on your mobile or desktop. This will be useful especially since most of the mobile network operators have daily data limits on internet usage. On your Mac or Windows PC, we recommend switching to a Wi-Fi network in case you are relying on a hotspot connection. Switch From Hotspot to Wi-Fi Network (Mac and Windows PC) You can also run a speed test to ensure that your Internet Service Provider is not facing downtime. If your downloads are still failing in the Canva app on your iPhone or Android, try to switch from mobile data to Wi-Fi for better and more stable internet speeds. Switch From Mobile Data to Wi-Fi (iPhone and Android) Step 5: After that, open the Canva app on your mobile and desktop to check if the problem is solved. You can also change your payment method if your last payment didn’t go through. Step 4: Click on Renew if your Canva Pro subscription has expired. Step 3: Select Billing and Plans from the left menu. Step 2: Click the Settings icon at the top-right corner. Step 1: Open the web browser on your computer and log in to your Canva profile. You will need your computer to check the same. So if you are using any of those elements but you see the notification of ‘an error occurred downloading’, you should check your subscription status. That said, certain design elements and media files available only for Pro subscription users. ![]() The Canva Pro subscription offers users access to more editing tools and resources. ![]() This post will share solutions to fix Canva not downloading designs on your mobile and desktop. ![]() This can restrict them from sharing their designs in image or video formats, especially with those who don’t use Canva. The Canva app can be installed on your mobile, desktop, and tablet so that you can work on your creativity from anywhere you go.īut one of the major issues users face is when Canva is not downloading their designs. You can also print your design from Canva for free if you need to submit or share its physical version. Canva has become a great online resource for creating, editing, and downloading various designs. ![]()
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